How Long Will It Take?
We ship orders within two business days, although most orders will ship by the next
Fast Shipping Times
The vast majority of our orders take two days or less in transit to destinations
within the Continental United States.
For most customers we recommend UPS Ground as the preferred shipping option,
rather than Priority Mail; here are a couple of reasons why …
UPS Ground transit time is 1-3 business days (unless you live in parts of MT, KS,
NE and TX).
For packages over 2 pounds, UPS Ground tends to be less expensive, except when
shipping outside the Continental United States.
UPS Ground offers guaranteed day delivery, whereas Priority Mail offers no
UPS Ground offers superior package tracking.
Money Saving Tip
If you are thinking about going on a monthly Autoship, you may want to double
your order and go on a 60 day Autoship. For most of our customers this will
result in a substantial savings on shipping!
We Guarantee Our Products.
We promise to deliver high-quality products, in good condition, to your door.
If, for any reason, your purchase is not satisfactory, we will gladly replace
it or refund your money (excluding delivery charges). Simply return your
merchandise with the original paperwork and packaging within 30 days of receiving
your order. We promise to process your request in a timely manner.
For detailed information on the return policy (including the mailing address),
please see the invoice included in your shipment or call Customer Service toll
free at 877-387-4564 Monday through Friday from 8:00 a.m. to 7:00 p.m. Eastern
We Guarantee First-Class Customer Service.
We are committed to providing you with excellent customer service and a safe and
secure online shopping experience. If you have any questions or concerns regarding
our products or services, please email us at
we will respond to your request promptly. Or, you can call us at
Hours 8:00 AM to 7:00PM EST Eastern Time Monday-Friday, and we’ll be happy to